New to St. Thomas

Welcome to St. Thomas, Ontario, a friendly, growing community where small-town charm meets new opportunity. Whether you're relocating for work, school, family, or a fresh start, St. Thomas is a welcoming city with a rich history, beautiful parks, vibrant neighbourhoods, and easy access to Southwestern Ontario's many attractions.

Known as the "Railway Capital of Canada," St. Thomas has a proud heritage and a bright future. Today, the City continues to grow through new investment, expanding businesses, and exciting community development, while maintaining the strong sense of connection and belonging that residents value.

As a new resident, we encourage you to explore local services, recreation programs, community events, libraries, trails, and parks. From historic downtown shops and restaurants to family-friendly activities and cultural experiences, there's something for everyone to enjoy.

St. Thomas, a great place to live, work, and connect. 

Helpful Information for New Residents 

The Animal Services building is located at 325 Bill Martyn Parkway, St. Thomas, ON.

Phone Number: 519-631-1680

For more details, visit the Animal Services page: Animal Services - City of St. Thomas

For any by-law inquiries or to report an infraction, please call Customer Service - 519-631-1680 ext. 0 or visit the By-Law page: By-Law Enforcement - City of St. Thomas

To learn more about City Council and the members, visit the City Council page: City Council - City of St. Thomas

The City of St. Thomas offers weekly curbside garbage collection to its residents. Green Box compostable material is collected every other week.  For any garbage or green box compost questions or concerns, please call Customer Service at 519-631-1680 ext. 4100

Miller Waste Systems is responsible for Blue Box (recycling) collection as per Ontario's Extended Producer Responsibility framework. Questions or concerns related to recycling collection should be directed to Miller Waste.  Visit the website: Home - Miller Waste Systems - Waste Management Solutions

Since 1878, the Horton Farmers Market has been bringing fresh local produce, artisans and music to the residents of St. Thomas.  

For a list of vendors and upcoming events, visit the Horton Farmers Market page.

Entegrus is the provider of hydro in the City of St. Thomas.  For any questions related to service, hookup and billing please visit the website: Home | Entegrus

A number of companies provide these services within the City of St. Thomas.

Enbridge Gas is the natural gas provider within the City of St. Thomas.  To request service, call 1-866-772-1045 or visit the website: Residential | Ontario | Enbridge Gas

Check out the City of St. Thomas Parks and Recreation page for more information. 

Looking at building a new home, planning renovations, need an inspection or a question about property standards.

Visit the Planning and Building Services page: Planning and Building Services - City of St. Thomas

Property Tax are due the last day of February, April, July and October.  The City offers a variety of payment options.  Visit the Property Taxes page for more information. 

In St. Thomas, a small city with big character, we embrace our authenticity. Our rich heritage shapes us and our industrious spirit drives us forward. We're vibrant, full of real stories, and incredibly friendly folks. Come stay awhile and journey through the farmland & forests of Ontario's Southwest to the historic Railway City.

The City of St. Thomas is home to several English Public and Catholic and French Public and Catholic elementary and secondary schools.  Please call or visit the websites for more information

Thames Valley District School Board - 519-452-2000

London District Catholic School Board - 519-663-2088

Conseil Scholaire Viamonde - 905-732-4280

Conseil Scolaire Catholique Providence - 519-948-9227

Visit the website for upcoming events, downtown businesses, arts and culture and so much more!

Discover Downtown St. Thomas

To learn about more about the initiatives offered, visit the HRP page.

The City of St. Thomas has 2 Fire Stations located within the City.  Visit the Fire Department page for more information.

Central Fire Station - 305 Wellington Street, St. Thomas

Phone: 519-631-0210

Fax: 519-631-0215

Captain Dennis Redman Memorial Substation - 235 Burwell Road, St. Thomas

Phone: 519-633-0512 

Fax: 519-633-3907

 

For an emergency, call 911.

For non-emergency situations, call 519-631-1364

Located at 35 Caso Crossing, St. Thomas, ON.

Phone: 519-631-1224 

Fax: 519-633-9028

Visit the St. Thomas Police Service website for more details regarding criminal background checks, online reporting, STPS bike registry and more. 

Located in the heart of the City, the St. Thomas Public Library is the place to be.  Check out all the programs offered on site and throughout the City.

Visit St. Thomas Public Library

To set up your water billing account or notify of an address change within the City of St. Thomas, contact Entegrus at 519-631-5550 or visit the website: Water Rates, Policies & New Connections | Entegrus 

Community Resources 

The City of St. Thomas is nestled in the heart of Elgin County.  Visit the website to see all of the incredible opportunities in the County, Elgin County

The Elgin Ontario Health Team is a group of community members, care providers and community organizations that are helping transform regional services to respond to the health needs of residents in St. Thomas and Elgin County.

Visit the website for more details: Elgin Ontario Health Team

Learn more about this community initiative, goals, and future planning.

Elgin St. Thomas Age Friendly Community Plan 

Located on the outer edge of the City, the St. Thomas - Elgin Regional Campus of Fanshawe College boasts of the close-knit, friendly environment where everybody knows each other.  

For more details on program availability, location and more visit Fanshawe College - St. Thomas - Elgin Regional Campus 

Andrew Lawton is the Member of Parliament for Elgin—St. Thomas—London South. 

Website: Andrew Lawton

Rob Flack is the Provincial Member of Parliament and the Minister of Municipal Affairs and Housing.

Website:  Rob Flack, MPP | Elgin–Middlesex–London

Ontario Health atHome is the organization that coordinates home and community care, long term care placements and helps find services within the community.

Visit the website for more information: Ontario Health atHome

The St. Thomas & District Chamber of Commerce is a dynamic, voluntary not-for-profit organization committed to strengthening business, fostering economic growth, and supporting job creation throughout St. Thomas and Elgin County. 

Visit Homepage - St. Thomas & District Chamber of Commerce - ON, ON for more information.

With over 65 years of servicing the City of St. Thomas and Elgin County area, St. Thomas Elgin General Hospital is committed to providing quality care for all residents, caregivers and staff.  

St. Thomas Elgin General Hospital 

189 Elm Street, St. Thomas, ON, N5R 5C4

519-631-2030

Visit the website for more information: St. Thomas Elgin General Hospital

A collaborative community initiative that aims to build welcoming, caring, and inclusive communities by supporting the integration of immigrants and promoting the value of diversity.

Planning to make a visit to the St. Thomas-Elgin Public Art Centre - visit their website for more details.

Serving the City of St. Thomas, Elgin County and Oxford County, Southwestern Public Health promotes and protects the health and well-being of residents through programs such as health inspections, pregnancy and baby supports, immunization clinics, vision screening and more.  Visit the Southwestern Public Health website for more information. 

Here are 10 reasons to call St. Thomas home:

  1. A Welcoming Community — St. Thomas offers the friendliness and connection of a close-knit community, with the services and amenities of a growing city.

  2. A Great Place for Families — Parks, playgrounds, recreation programs, schools, sports facilities and family-friendly events provide plenty of opportunities to learn, play and grow.

  3. Beautiful Parks and Trails — From Pinafore Park and Waterworks Park to an expanding trail network, residents have access to green spaces and outdoor recreation throughout the city.

  4. A Growing Local Economy — Major investments and new industries are creating jobs, attracting businesses and positioning St. Thomas for long-term economic growth.

  5. An Exciting Downtown — Local shops, restaurants, public spaces, events and historic architecture give Downtown St. Thomas its own distinct character.

  6. A Community on the Move — Investments in roads, transit, active transportation, infrastructure and community facilities are helping St. Thomas prepare for the future.

  7. A Proud Railway Heritage — Known as the "Railway City", St. Thomas celebrates its history through local landmarks, attractions, public art and community traditions.

  8. Connected to Everything — St. Thomas offers small-city living while being conveniently located near London, Highway 401, Lake Erie communities and the broader Southwestern Ontario region.

  9. Something for Everyone — Festivals, arts and culture, sports, recreation, libraries, community organizations and volunteer opportunities make it easy to get involved and feel connected.

  10. A City Building for the Future — St. Thomas is growing while investing in housing, infrastructure, economic development and community services—creating new opportunities for people to live, work, invest and belong.

  11. And our very own elephant - Jumbo

St. Thomas is more than a place to live. It’s a community to grow with, connect with and proudly call home.

Contact Us

City of St. Thomas
545 Talbot Street, PO Box 520,
St. Thomas, Ontario N5P 3V7
Canada

Phone: (519) 631-1680
customerservice@stthomas.ca 

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