To report a barking dog between 8:30 a.m. and 4:30 p.m., call Customer Service at 519-631-1680 and press 0, or email customerservice@stthomas.ca.
To report a barking dog outside of office hours, call the St. Thomas Police Service at 519-631-1364.
Animal Control and Care
If you have a concern about an animal in our community, find the topic below that matches your situation.
For animal bites on people, rabies quarantine or inspections, call Southwestern Public Health at 1-800-922-0096.
Keep your pet's records current and accessible.
If you find a deceased animal on city property, call Customer Service at 519-631-1680 and press 0, or email customerservice@stthomas.ca.
If you find a deceased animal on private property, contact the property owner.
To report animal abuse or neglect, call Ontario Animal Protection at 1-833-926-4625.
If you believe the situation is an emergency, call the St. Thomas Police Service at 519-631-1364.
Raccoons are intelligent animals that have adapted well to life in the city. It is normal to see a raccoon during the day, and this does not mean they need help. A mother raccoon may care for up to seven babies on her own.
A raccoon may be sick or injured if you notice:
- visible injuries, such as limping or bleeding
- discharge around the eyes or nose
- no fear of humans or pets
- sleeping in high-traffic areas or in the open during the day
If you see a raccoon showing these signs, call the City of St. Thomas at 519-631-1680.
It is normal to see skunks out, especially at dusk and dawn. If you give them space, they will usually leave you alone.
A skunk may be sick or injured if you notice:
- pacing or circling
- stumbling, weaving or staggering
- no fear of humans or pets
- sleeping in high-traffic areas or in the open during the day
If you see a skunk showing these signs, call the City of St. Thomas at 519-631-1680.
Sick or injured wildlife, excluding skunks and raccoons:
- FurEver Wildlife Rehabilitation: 519-777-6440
- Itty Bitty Critters Wildlife Rehabilitation: 226-919-7678
Orphan wildlife, including skunks and raccoons:
- FurEver Wildlife Rehabilitation: 519-777-6440
- Itty Bitty Critters Wildlife Rehabilitation: 226-919-7678
Healthy wildlife:
- Contact a private pest control company
Foxes, deer and coyotes:
- Ministry of Natural Resources: 519-773-9241, or 1-877-847-7667 after hours
Injured birds:
- Salthaven Wildlife Rehabilitation Services: 519-264-2440
Other contacts:
St. Thomas rescue groups:
- All Breed Canine Rescue — dogs and cats available to adopt or foster
- Animal Aide — cats available to adopt or foster
- Pet Friends 4 Life — cats available to adopt or foster
Partners in rescue:
- Animalert — dogs and cats available to adopt or foster
- Art4Animals — cat rescue, foster and adoption program serving London, St. Thomas and area. Also supports St. Thomas residents with low income with spay or neuter services for their cats and dogs. Eligibility is based on criteria set by East Village Animal Hospital
- Gentle Jake's Coonhound Rescue — coonhounds available to adopt or foster
- Golden Rescue — golden retrievers available to adopt or foster
- Holly's Hope — cats available to adopt or foster
- Labrador Retriever Adoption Services Inc. — labs available to adopt or foster
- Paws United Dog Rescue — dogs available to adopt
- Second Chance Auction Animal Rescue — cats and dogs available to adopt or foster
- Speaking of Dogs — dogs available to adopt or foster
- East Village Animal Hospital — veterinary services for people with low income, people on social assistance, animal rescue groups, humane societies and municipal shelters
- St. Thomas Dog Owners Association — promotes off-leash dog parks and supports responsible dog ownership and animal welfare.
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