Animal Control and Care

If you have a concern about an animal in our community, find the topic below that matches your situation.

To report a barking dog between 8:30 a.m. and 4:30 p.m., call Customer Service at 519-631-1680 and press 0, or email customerservice@stthomas.ca.

To report a barking dog outside of office hours, call the St. Thomas Police Service at 519-631-1364.

For animal bites on people, rabies quarantine or inspections, call Southwestern Public Health at 1-800-922-0096.

Keep your pet's records current and accessible.

If you find a deceased animal on city property, call Customer Service at 519-631-1680 and press 0, or email customerservice@stthomas.ca.

If you find a deceased animal on private property, contact the property owner.

To report animal abuse or neglect, call Ontario Animal Protection at 1-833-926-4625.

If you believe the situation is an emergency, call the St. Thomas Police Service at 519-631-1364.

Raccoons are intelligent animals that have adapted well to life in the city. It is normal to see a raccoon during the day, and this does not mean they need help. A mother raccoon may care for up to seven babies on her own.

A raccoon may be sick or injured if you notice:

  • visible injuries, such as limping or bleeding
  • discharge around the eyes or nose
  • no fear of humans or pets
  • sleeping in high-traffic areas or in the open during the day

If you see a raccoon showing these signs, call the City of St. Thomas at 519-631-1680.

It is normal to see skunks out, especially at dusk and dawn. If you give them space, they will usually leave you alone.

A skunk may be sick or injured if you notice:

  • pacing or circling
  • stumbling, weaving or staggering
  • no fear of humans or pets
  • sleeping in high-traffic areas or in the open during the day

If you see a skunk showing these signs, call the City of St. Thomas at 519-631-1680.

Sick or injured wildlife, excluding skunks and raccoons:

  • FurEver Wildlife Rehabilitation: 519-777-6440
  • Itty Bitty Critters Wildlife Rehabilitation: 226-919-7678

Orphan wildlife, including skunks and raccoons:

  • FurEver Wildlife Rehabilitation: 519-777-6440
  • Itty Bitty Critters Wildlife Rehabilitation: 226-919-7678

Healthy wildlife:

  • Contact a private pest control company

Foxes, deer and coyotes:

  • Ministry of Natural Resources: 519-773-9241, or 1-877-847-7667 after hours

Injured birds:

  • Salthaven Wildlife Rehabilitation Services: 519-264-2440

Other contacts:

St. Thomas rescue groups:

Partners in rescue:

Contact City of St. Thomas Animal Services

325 Bill Martyn Parkway
St Thomas, ON N5R 6A7

Phone: 519-631-7430

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