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Living Here
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Downtown St. Thomas Heritage Area Study
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About the Fire Department
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During an Emergency
After an Emergency
Types of Emergencies
Extreme Cold
Extreme Heat
Emergency Response Plan
Fire Prevention
Fire Services Strategic Review
History of the St Thomas Fire Department
Request a Fire Station Tour
Smoke Alarm Information for Tenants
St. Thomas Professional Firefighter's Association
Training and Recruiting
Garbage & Recycling
Collection By-law
Community Recycling Centre
CRC Public Liaison Committee
Recycle Coach
Community Cleanup
2025 Curbside Waste Collection Calendar
Horton Farmers Market
Library
Moving Here
Welcome to St. Thomas Elgin
St. Thomas Home Builders' Association
Entegrus Powerlines
St. Thomas Elgin Local Immigration Partnership
Thames Valley District School Board
London and District Catholic School Board
St. Thomas and District Chamber of Commerce
Notices to Residents
Online Forms
Parking
Courthouse Area Parking
Ticket Payment
Map of Parking Lot Locations
Overnight Parking
Parking Enforcement
Parking Lots and Permits
Parking Enforcement
Traffic Parking By-Law
Parks, Recreation and Facilities
1Password Park
Aquatics
Canada Day
Children's Programs
Day Camps
Drop In Programs
Greening Communities Program
Joe Thornton Community Centre
Make a Booking
Memorial Arena & Auditorium
Memory Garden including Memory Leaf Application
Municipal Alcohol Policy
No Smoking in Public Places By-Law
Optimist Park Fitness Trail
Parks
Pavilion Rentals
Pinafore
Waterworks
Parks and Recreation By-Law
Pavilion Rentals
Pinafore Park Tennis and Pickleball Courts
Public Skating, 50 Plus Hockey and Spring Hockey
Social Housing Maintenance
Injure or Remove Tree(s)
Veterans Memorial Garden
Rates & Fees
Community Gardens
Photo Gallery
Photo submissions
Property Tax
Tax Application under Section 357/358/359
Preauthorized Payment Plan - Installment
Preauthorized Payment Plan - Monthly
Property Tax FAQ'S
MPAC Assessment Notices
Tax Certificates
Preauthorized Payment Plan - Cancellation
Roads and Transportation Services
Snow Angels Program
Southwestern Public Health
St. Thomas Elgin Social Services
Childrens Services/Child Care
Child Care Vision
Child Care and Early Years Plan
Finding Quality Child Care Programs
Child Care Providers
Child Care Registry
CWELCC - Information for Parents/Caregivers
Child Care Fee Subsidy Program
Child Care Fee Subsidy FAQ's
Special Needs Resourcing Program
Becoming a Home Child Care Provider
Becoming an Early Childhood Educator
CWELCC - Information for Providers
Wage Enhancement Grant
EarlyON Child and Family Centres
Child Care Resources
Request for Proposals (RFP)
Early Years Campaign
Housing and Homelessness Services
Apply for Social Housing
Administration Contacts
Housing Contacts
Homelessness Prevention Services
Rent Supplement and Housing Allowance Programs
Social Housing Provider Resources
Tenant and Maintenance Support
Housing Forum Resources
Ontario Works Program
Ontario Works Staff Directory
Services Available
Benefits
Education
Emergency Shelter & Safety
Employment Assistance
Family & Child Supports
Financial
Food Programs
Housing
Mental Health & Addictions
Resources
FAQ's
St. Thomas Police Services
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Plan a Trip
Routes & Schedules
Digital Map
Railway City Transit (RCT) OnDemand
Railway City Transit (RCT) Ride Guide
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Our Services
Conventional Transit
Parallel Transit
Priority Seating
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Frequently Asked Questions (FAQ)
Contact Us
Valleyview
Accommodation and Rates
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Infection Control Updates
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Valleyview FAQ's
Snow Angels Volunteer Program
City Hall
Accessibility
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By-Laws
City Clerk
Committee of Adjustment Notices
Community Improvement Program
Special Events Permit
2022 Municipal Election
City Council
Mayor Joe Preston
Frequently Asked Questions
Request for Certificate
Mayor's Attendance Request
Councillor Lori Baldwin-Sands
Councillor Gary Clarke
Councillor Rose Gibson
Councillor Jim Herbert
Councillor Jeff Kohler
Councillor Earl Taylor
Councillor Steve Peters
Councillor Steve Wookey
Archived Council Videos
Civic Awards
Council Deputations
Community Strategic Plan 2024-2027
Keeping Track - City of St. Thomas Council Highlights
Council's Strategic Plan
City Departments
City Manager
Clerks
Economic Development Corporation
Environmental Services
Fire Department
Human Resources
Parks, Recreation and Property Management
Planning and Building Services
Police Services
Social Services
Treasury
Valleyview
Council Agendas and Minutes
Council Committees
Central Elgin Planning Advisory Committee
Committee of Adjustment
Community and Aquatic Centre Steering Committee
Community Improvement Program Evaluation Committee
Disclosure of Interest Registry
Health Recruitment Partnership
Municipal Accessibility Advisory Committee
Municipal Heritage Committee
Property Standards Committee
Special Events Committee
St. Thomas Public Art Committee
St. Thomas Public Library Board
Site Plan Control
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Contact Us
City Clerk Staff Directory
City Manager Staff Directory
Economic Development
Environmental Services Staff Directory
Fire Department Staff Directory
Human Resources Staff Directory
Library
Mayor's Office
St. Thomas-Elgin Social Services
Parks and Recreation
Planning and Building Services Staff Directory
Police
Treasury Staff Directory
Valleyview Home for the aged
Staff Directory by Name
Employment
Environmental Services
10 Year Infrastructure Capital Plan
Active Transportation
Complete Streets Guide
Conservation and Demand Management Plan
Construction Projects
Frequently Asked Questions - Construction Projects
Consultant Resources
Standard Contract Documents Archive
Archived Design Guidelines
Cycling and Trails Plan
Garbage and Recycling
Highbury Widening
Highbury Avenue Widening Class EA Online Information Package
How to use a Roundabout
Lake Margaret Environmental Monitoring
Locates - Ontario 1 Call
Pedestrian Crossovers
Pollution Prevention Control Plan
Road Construction Selection and Prioritization FAQ
Roads and Transportation Services
Active Transportation
By-law Enforcement
Conventional Transit
Crossing Guard Times and Locations
Parallel Transit
Pedestrian Crossovers
Right of Way Permits
Spring Cleanup
St. Thomas Transit Strategic Plan
Street Sweeper
Taxi Licenses
Winter Maintenance
Current Snow Plow Status
Winter Warriors: Name Our Road & Sidewalk Fleet
Signs
Site Alteration By-Law
Transit
Transportation Master Plan
Wastewater Services
Basement Flooding
Causes of Basement Flooding
Tips to Protect your Basement
Basement Flooding Grant Program
Odour Concerns
PPCP
Sewer Back-Up and Rodding Rebate
Sewer Rate Studies
Sewer Use By-law
Water Sewer Rate Changes
Water Services
Annual Water Distribution Reports
Backflow Prevention FAQs
Bulk Water
By-Law 44-2000 - Regulation of Water Supply
Catastrophic Water Charge Assistance Program
Drinking Water
DWQMS Policies
Frozen Water Lines
Hydrant Flushing
Lead Water Service
Secondary Water Supply System
Secondary Water Financial Plan and Rate Study
Water Conservation
Water Financial Plan and Rate Studies
Water Sewer Rate Changes
Freedom of Information and Protection of Privacy
Frequently Asked Questions
Airport
Animal Services
Backflow Prevention
Catastrophic Water Charge Assistance Program
Child Care
Garbage & Recycling
Hydrant Flushing
Mayor's Office
Ontario Works
Parks, Recreation and Property Management
Property Taxes
Road Construction Selection and Prioritization
Sewer Back-Up
Signs
Social Housing
Street Sweeper
Transit
Tree Permits & By-Laws
Valleyview Home
Water Pollution Control Plant
Human Resources
Employment
Licences/Certificates/Permits
Birth Certificates
Business Licenses and Registration
Mobile Refreshment License Application Form
Pawnbrokers Application Form
Sale of Goods License Application Form
Sale of Perishable Goods License Application Form
Death Certificates
Lottery Licences
Applying for a Lottery License
Eligibility Guidelines
License Application
Reports
Marriage Licences
Planning and Building Services
Building Services
Building Permits
Building Permit Fees
Change of Use Permit
Development Charges
Demolition Permit
Plumbing Permits
Sign Permits
Swimming Pool Fence Permits
Water and Sewer Permits
Water Service Responsibility
Planning Services
Planning Documents
Urban Area Expansion
Official Plan Update & Urban Design Guidelines
Social Services
St. Thomas Economic Development
St. Thomas Public Library
Treasury
Asset Management Plan and Policy
Budgets
Community Grant Application
Community Grant Policy
Financial Statements
Insurance Administration/Risk Management
Property Tax
Purchasing
Bids and Tenders
Bid Opportunities
Bid Results
Valleyview
Business
Economic Development Corporation
St. Thomas and District Chamber of Commerce
St. Thomas Downtown Development Board
Small Business Enterprise Centre
Visiting Us
A Brief History of St. Thomas
CASO: Canada Southern Railway Station
Elgin County Railway Museum
Elgin Military Museum
Heritage Properties
Railway City Tourism
St. Thomas Elevated Park
St. Thomas Elgin Public Art Centre
News
What's New
Streetlight Pole Inspection
City of St. Thomas Water Quality Update
St. Thomas Welcomes New City Manager
St. Thomas begins Refresh of Strategic Plan
City of St. Thomas Partners with Prespa Group
City of St. Thomas Tests Emergency Preparedness
St. Thomas Council to Pass 2025 Budget
Parks & Rec Master Plan Update + Feasibility Study
Councillor McCaulley Steps Down From Council
Mayor Preston Advocates for St. Thomas
Earl Taylor Appointed to City Council
Councillor Taylor Officially Takes Office
City of St. Thomas Partners with Indwell
Archived News
Public Art Installation
HONK Mobile App for Downtown Parking Lots
Fairview Avenue Reopened
City Announces New City Manager
Child Care Worker and ECE Appreciation Day
Temporary Road Closure - Burwell Road
Naturalizing Park land
Tender Awarded for Aldborough Child Care Centre
Temporary Road Closure - Alma Street
City officials attend ROMA Conference
Greening Communities
Ontario Creates Supportive Housing in St. Thomas
Municipal Emergency Declaration Rescinded
Emergency Preparedness Week Community Event
Calendar
Forms
Positioned for Growth
Living Here
Age Friendly Community Plan
Airport
Airport FAQ's
Ambulance
Animal Services
Adoption
Animals Available for Adoption
Petfinder
New Animal Services Building
Volunteer Opportunities
Childrens Services/Child Care
City Departments
City Maps
CMAP
CMAP Mobile User Guide
Parking Lot Maps
St. Thomas Trails Map
Community Safety and Well-Being Plan
Construction Projects
Current Snow Plow Status
Customer Service
Customer Service Form
Downtown St. Thomas Heritage Area Study
Drinking Water
Entegrus Powerlines
Fire Department
About the Fire Department
Emergency Preparedness
Before an Emergency
During an Emergency
After an Emergency
Types of Emergencies
Extreme Cold
Extreme Heat
Emergency Response Plan
Fire Prevention
Fire Services Strategic Review
History of the St Thomas Fire Department
Request a Fire Station Tour
Smoke Alarm Information for Tenants
St. Thomas Professional Firefighter's Association
Training and Recruiting
Garbage & Recycling
Collection By-law
Community Recycling Centre
CRC Public Liaison Committee
Recycle Coach
Community Cleanup
2025 Curbside Waste Collection Calendar
Horton Farmers Market
Library
Moving Here
Welcome to St. Thomas Elgin
St. Thomas Home Builders' Association
Entegrus Powerlines
St. Thomas Elgin Local Immigration Partnership
Thames Valley District School Board
London and District Catholic School Board
St. Thomas and District Chamber of Commerce
Notices to Residents
Online Forms
Parking
Courthouse Area Parking
Ticket Payment
Map of Parking Lot Locations
Overnight Parking
Parking Enforcement
Parking Lots and Permits
Parking Enforcement
Traffic Parking By-Law
Parks, Recreation and Facilities
1Password Park
Aquatics
Canada Day
Children's Programs
Day Camps
Drop In Programs
Greening Communities Program
Joe Thornton Community Centre
Make a Booking
Memorial Arena & Auditorium
Memory Garden including Memory Leaf Application
Municipal Alcohol Policy
No Smoking in Public Places By-Law
Optimist Park Fitness Trail
Parks
Pavilion Rentals
Pinafore
Waterworks
Parks and Recreation By-Law
Pavilion Rentals
Pinafore Park Tennis and Pickleball Courts
Public Skating, 50 Plus Hockey and Spring Hockey
Social Housing Maintenance
Injure or Remove Tree(s)
Veterans Memorial Garden
Rates & Fees
Community Gardens
Photo Gallery
Photo submissions
Property Tax
Tax Application under Section 357/358/359
Preauthorized Payment Plan - Installment
Preauthorized Payment Plan - Monthly
Property Tax FAQ'S
MPAC Assessment Notices
Tax Certificates
Preauthorized Payment Plan - Cancellation
Roads and Transportation Services
Snow Angels Program
Southwestern Public Health
St. Thomas Elgin Social Services
Childrens Services/Child Care
Child Care Vision
Child Care and Early Years Plan
Finding Quality Child Care Programs
Child Care Providers
Child Care Registry
CWELCC - Information for Parents/Caregivers
Child Care Fee Subsidy Program
Child Care Fee Subsidy FAQ's
Special Needs Resourcing Program
Becoming a Home Child Care Provider
Becoming an Early Childhood Educator
CWELCC - Information for Providers
Wage Enhancement Grant
EarlyON Child and Family Centres
Child Care Resources
Request for Proposals (RFP)
Early Years Campaign
Housing and Homelessness Services
Apply for Social Housing
Administration Contacts
Housing Contacts
Homelessness Prevention Services
Rent Supplement and Housing Allowance Programs
Social Housing Provider Resources
Tenant and Maintenance Support
Housing Forum Resources
Ontario Works Program
Ontario Works Staff Directory
Services Available
Benefits
Education
Emergency Shelter & Safety
Employment Assistance
Family & Child Supports
Financial
Food Programs
Housing
Mental Health & Addictions
Resources
FAQ's
St. Thomas Police Services
Transit System
Plan a Trip
Routes & Schedules
Digital Map
Railway City Transit (RCT) OnDemand
Railway City Transit (RCT) Ride Guide
Fares
Our Services
Conventional Transit
Parallel Transit
Priority Seating
Service Updates
Frequently Asked Questions (FAQ)
Contact Us
Valleyview
Accommodation and Rates
Admissions Process
Community Services
Infection Control Updates
Policies
Resident and Family Advocacy
Services
Volunteer Opportunities
Valleyview FAQ's
Snow Angels Volunteer Program
City Hall
Accessibility
By-Law Enforcement
By-Laws
City Clerk
Committee of Adjustment Notices
Community Improvement Program
Special Events Permit
2022 Municipal Election
City Council
Mayor Joe Preston
Frequently Asked Questions
Request for Certificate
Mayor's Attendance Request
Councillor Lori Baldwin-Sands
Councillor Gary Clarke
Councillor Rose Gibson
Councillor Jim Herbert
Councillor Jeff Kohler
Councillor Earl Taylor
Councillor Steve Peters
Councillor Steve Wookey
Archived Council Videos
Civic Awards
Council Deputations
Community Strategic Plan 2024-2027
Keeping Track - City of St. Thomas Council Highlights
Council's Strategic Plan
City Departments
City Manager
Clerks
Economic Development Corporation
Environmental Services
Fire Department
Human Resources
Parks, Recreation and Property Management
Planning and Building Services
Police Services
Social Services
Treasury
Valleyview
Council Agendas and Minutes
Council Committees
Central Elgin Planning Advisory Committee
Committee of Adjustment
Community and Aquatic Centre Steering Committee
Community Improvement Program Evaluation Committee
Disclosure of Interest Registry
Health Recruitment Partnership
Municipal Accessibility Advisory Committee
Municipal Heritage Committee
Property Standards Committee
Special Events Committee
St. Thomas Public Art Committee
St. Thomas Public Library Board
Site Plan Control
City Manager
Contact Us
City Clerk Staff Directory
City Manager Staff Directory
Economic Development
Environmental Services Staff Directory
Fire Department Staff Directory
Human Resources Staff Directory
Library
Mayor's Office
St. Thomas-Elgin Social Services
Parks and Recreation
Planning and Building Services Staff Directory
Police
Treasury Staff Directory
Valleyview Home for the aged
Staff Directory by Name
Employment
Environmental Services
10 Year Infrastructure Capital Plan
Active Transportation
Complete Streets Guide
Conservation and Demand Management Plan
Construction Projects
Frequently Asked Questions - Construction Projects
Consultant Resources
Standard Contract Documents Archive
Archived Design Guidelines
Cycling and Trails Plan
Garbage and Recycling
Highbury Widening
Highbury Avenue Widening Class EA Online Information Package
How to use a Roundabout
Lake Margaret Environmental Monitoring
Locates - Ontario 1 Call
Pedestrian Crossovers
Pollution Prevention Control Plan
Road Construction Selection and Prioritization FAQ
Roads and Transportation Services
Active Transportation
By-law Enforcement
Conventional Transit
Crossing Guard Times and Locations
Parallel Transit
Pedestrian Crossovers
Right of Way Permits
Spring Cleanup
St. Thomas Transit Strategic Plan
Street Sweeper
Taxi Licenses
Winter Maintenance
Current Snow Plow Status
Winter Warriors: Name Our Road & Sidewalk Fleet
Signs
Site Alteration By-Law
Transit
Transportation Master Plan
Wastewater Services
Basement Flooding
Causes of Basement Flooding
Tips to Protect your Basement
Basement Flooding Grant Program
Odour Concerns
PPCP
Sewer Back-Up and Rodding Rebate
Sewer Rate Studies
Sewer Use By-law
Water Sewer Rate Changes
Water Services
Annual Water Distribution Reports
Backflow Prevention FAQs
Bulk Water
By-Law 44-2000 - Regulation of Water Supply
Catastrophic Water Charge Assistance Program
Drinking Water
DWQMS Policies
Frozen Water Lines
Hydrant Flushing
Lead Water Service
Secondary Water Supply System
Secondary Water Financial Plan and Rate Study
Water Conservation
Water Financial Plan and Rate Studies
Water Sewer Rate Changes
Freedom of Information and Protection of Privacy
Frequently Asked Questions
Airport
Animal Services
Backflow Prevention
Catastrophic Water Charge Assistance Program
Child Care
Garbage & Recycling
Hydrant Flushing
Mayor's Office
Ontario Works
Parks, Recreation and Property Management
Property Taxes
Road Construction Selection and Prioritization
Sewer Back-Up
Signs
Social Housing
Street Sweeper
Transit
Tree Permits & By-Laws
Valleyview Home
Water Pollution Control Plant
Human Resources
Employment
Licences/Certificates/Permits
Birth Certificates
Business Licenses and Registration
Mobile Refreshment License Application Form
Pawnbrokers Application Form
Sale of Goods License Application Form
Sale of Perishable Goods License Application Form
Death Certificates
Lottery Licences
Applying for a Lottery License
Eligibility Guidelines
License Application
Reports
Marriage Licences
Planning and Building Services
Building Services
Building Permits
Building Permit Fees
Change of Use Permit
Development Charges
Demolition Permit
Plumbing Permits
Sign Permits
Swimming Pool Fence Permits
Water and Sewer Permits
Water Service Responsibility
Planning Services
Planning Documents
Urban Area Expansion
Official Plan Update & Urban Design Guidelines
Social Services
St. Thomas Economic Development
St. Thomas Public Library
Treasury
Asset Management Plan and Policy
Budgets
Community Grant Application
Community Grant Policy
Financial Statements
Insurance Administration/Risk Management
Property Tax
Purchasing
Bids and Tenders
Bid Opportunities
Bid Results
Valleyview
Business
Economic Development Corporation
St. Thomas and District Chamber of Commerce
St. Thomas Downtown Development Board
Small Business Enterprise Centre
Visiting Us
A Brief History of St. Thomas
CASO: Canada Southern Railway Station
Elgin County Railway Museum
Elgin Military Museum
Heritage Properties
Railway City Tourism
St. Thomas Elevated Park
St. Thomas Elgin Public Art Centre
News
What's New
Streetlight Pole Inspection
City of St. Thomas Water Quality Update
St. Thomas Welcomes New City Manager
St. Thomas begins Refresh of Strategic Plan
City of St. Thomas Partners with Prespa Group
City of St. Thomas Tests Emergency Preparedness
St. Thomas Council to Pass 2025 Budget
Parks & Rec Master Plan Update + Feasibility Study
Councillor McCaulley Steps Down From Council
Mayor Preston Advocates for St. Thomas
Earl Taylor Appointed to City Council
Councillor Taylor Officially Takes Office
City of St. Thomas Partners with Indwell
Archived News
Public Art Installation
HONK Mobile App for Downtown Parking Lots
Fairview Avenue Reopened
City Announces New City Manager
Child Care Worker and ECE Appreciation Day
Temporary Road Closure - Burwell Road
Naturalizing Park land
Tender Awarded for Aldborough Child Care Centre
Temporary Road Closure - Alma Street
City officials attend ROMA Conference
Greening Communities
Ontario Creates Supportive Housing in St. Thomas
Municipal Emergency Declaration Rescinded
Emergency Preparedness Week Community Event
Calendar
Forms
Positioned for Growth
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Social Housing Provider Resources
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The links and information below will help those interested in providing social housing.
Housing Services Act - Local Business Procedures
Applicant Selection Procedures Manual
Centralized Waiting List Procedures Manual
Cessation of RGI Eligibility Rules
In-situ Policy
Over-housed Households - Policy and Procedures
Review Panel - Policy and Procedures
RGI Eligibility Rules
RGI Occupancy Standards
Special Needs Housing - Policy and Procedures
Asset Limits Policy
Service Manager Bulletin
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#04-04 Exceptions to GAAP
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