St. Thomas Elgin Social Services

St. Thomas-Elgin Social Services building, 230 Talbot Street

Those accessing services at Social Services are strongly encouraged to use email, text, or telephone during regular office hours from 8:30 a.m. to 4:30 p.m.

Please use the drop box located in the front of the building, to drop off paperwork.  It is checked several times a daily.

There is a telephone located in the front doors of the building. It is available to contact staff, if you do not have access to telephone, fax or email. 

If there is an emergency or essential paperwork that needs to be completed, an appointment is necessary.  Please contact your worker.

Cheques can be picked up on May 31, 2021 between the hours of 11 am and 3 pm.  Rent payments will also be accepted at this time.

Please note that face masks are required.

Services available during COVID-19 

For the residents of the City of St. Thomas and the County of Elgin, the Social Services Department administers:

  Financial and employment assistance

  Subsidized child care, EarlyON program

  Subsidized and affordable housing, homelessness prevention programs

For more information on the services we provide, please click on the above links.

To apply for any of our services, you may call 519-631-9350 and select Option 3 to speak with an intake worker, or call toll-free at 1-800-265-4362.

Our office hours are Monday to Friday from 8:30 a.m. to 4:30 p.m.

Our main office is located at:
230 Talbot Street
St. Thomas, Ontario
N5P 1B2
Phone: 519-631-9350
Toll Free: 1-800-265-4362
Fax: 519-631-1824

Two satellite offices operate at:
Aylmer Community Services West Elgin Support Services
25 Centre Street 160 Main Street
Aylmer, Ontario West Lorne, Ontario
Monday to Friday Tuesdays and Thursdays
8:30 a.m. to 4:30 p.m. 8:30 a.m. to 4:30 p.m.

For administrative contacts please visit our Social Services contact page.