City of St. Thomas

Report long grass and weeds in a park

• Email Customer Service at [email protected]
• Call Customer Service 519-631-1680, press 0

We will respond within two business days when required.

To report long grass or weeds in parks or on boulevards you will need:

• name of the park
• name of the street at the nearest access point
• location in the park
• type of maintenance required

St. Thomas has over 700 acres of parkland and 42 parks and open space where you can find over 30 kilometres (km) of recreational trails and paths.

Minimum grass cutting standards

General parkland

• 5 business days

Boulevards

• Urban areas – 7 business days
• Rural areas – twice annually, late spring/early summer and fall
• Weed control – once per month

Storm water management ponds

Seasonal maintenance, late summer/early fall. The open space surrounding storm water ponds is intended to be left in a natural state for water filtration and to provide habitat for wildlife. We try to maintain a mowed rough-cut buffer behind homes at our common property lines, if accessible by mowers and site conditions allow.

Use of Parks By-Law

What is ACT-i-Pass?

The ACT-i-Pass is a program that allows all grade 5 students that live or attend school in the city of London and St Thomas, and the counties of Middlesex, Elgin and Oxford (plus 1 friend, family member, or chaperone) the opportunity to access select FREE recreation programs throughout their ENTIRE school year, including the summer leading into grade 5.

What is the Purpose?

The purpose of the program is to increase a child’s ability to participate in physical activity, which can improve health, lengthen life, decrease illness, reduce screen time, and increase play in their lives! The ACT-i-Pass helps reduce barriers to participation by providing: local opportunities and/or transportation; an introduction to the resources that exist in the area; and, no cost to participation.

Active kids are:

• less likely to develop heart disease and other chronic diseases;
• more likely to have greater self-esteem and more positive attitudes;
• more likely to do well in school and make friends more easily, and;
• more likely to feel confident

An active lifestyle = happy, confident, healthy kids!

Why Grade 5?

All children in London, St Thomas, Middlesex Elgin and Oxford County entering Grade 5 in September can participate in this fully accessible program. Grade 5 students have been chosen because research shows that physical activity begins to decrease in children as early as age 9.

How can I register my child? To register your child for a 2025 ACT-i-Pass, your child must be enrolled in a Grade 5 class in September of 2024.

This program is for children who will be in GRADE 5 during the 2024-25 school year who reside in and/or attend a school in London, Middlesex County, Oxford County, Elgin County or the St. Thomas. If your child is NOT entering grade 5 in September 2024, they are ineligible for the program at this time. If you are unsure if your child is eligible, please contact our team at [email protected].  To register for the program, you must complete the ACT-i-Pass Registration Form. You can also complete an optional survey to help us understand the physical activity patterns of children in the tri-county area of Southwestern Ontario (conducted by Western University's Human Environments Analysis Laboratory). You will receive your ACT-i-Pass 3 to 4 weeks after submitting the registration form. If you have lost your ACT-i-Pass, you can receive a replacement card by completing our "lost pass" form.

Contact Program Coordinator, Ashley Parker for form details [email protected] 

Do you have any other questions?

Email the HEAL lab at [email protected]

• Facilitation: We make it easy for people to achieve their active and passive recreational goals.
• Expertise: We provide services, programs or facilities where we are the best qualified or equipped to do so.
• Positive Workplace Culture: We strive to build a positive workplace where all staff members can contribute to our collective success.
• Customer Focus: We understand that we are in the business of providing courteous, efficient service to meet the needs of the community.
• Leadership: We behave in a way that is exemplary and seek ways to introduce beneficial innovation to our community.
• Environmental Responsibility: We protect our natural environment and we seek to employ business practices that are environmentally responsible.
• Accountability: We accept responsibility for our actions.
• Healthy Community: We promote a healthy community.
• Planning for the Future: We effectively plan to meet the future needs of our community.