Housing Contacts

Who to call

Tenancy Issues (tenant relations issues, rent arrears, or transfer requests)

If you live at one of the following addresses please contact Connie Cooper

  • 40-87 Dunkirk Drive
  • 425-483 Elm Street
  • 96 Confederation Drive
  • 45 St. Anne's Place
  • 16 Celestine Street
  • West Lorne - 144 Main Street
  • Rodney - 253 Ridout Street

If you live at one of the following addresses please contact Ellen Hickey

  • 1-35 Simcoe Street & 89 Churchill Crescent
  • 81, 83, 85 Fairview Avenue
  • 136 & 192 Fairview Avenue
  • 5 Morrison Drive
  • Aylmer - 58 Myrtle Street
  • Aylmer - 49 Chestnut Street
  • Aylmer - 60-88 Myrtle Street

If you live at one of the following addresses please contact Donna Vogel

  • 200 Chestnut Street
  • 76 Churchill Crescent
  • 1-27 Airey Avenue
  • 105-139 First Avenue

Rent-Geared-to-Income (RGI) Issues

Melanie Cull is responsible for annual RGI reviews and dealing with any changes of household income or housing composition.

Maintenance Issues

In person at City Hall at 545 Talbot Street 1st Level or see our Maintenance Contact page

Rent Payments and RGI Documentation

Rent payment are made at the Customer Service Desk on the ground floor of the Social Services Building at 423 Talbot Street.  RGI Documentation and any other housing-related documents can be given to Customer Service.